The Medical Call Center was founded to resolve many problems that patients from overseas may experience when using a Korean healthcare provider. Professional consultants provide advices in Korean, English, Japanese, Chinese, Russian and Arabic 24 hours daily.
Main Functions of the Medical Call Center
What We offer
- Information on Korean healthcare providers & Treatment
- Hospitals with English-speaking staff members
- Information on clinical departments, treatments and procedures
- Information on entry into Korea
- Information on inviting organization, insurance companies, insurance policies and insurers
- Rapid Resolution of Complaints of and Medical Accidents Involving Foreign Patients
- Register complaints concerning the use of Korean healthcare providers
- Provide basic consulting services to foreign patients involved in medical accidents
- Register medical disputes
- Assistance in Emergency Situations
- Management of contagious diseases
- Emergency situations due to natural disasters
- Contact Us
- In Korea : 15777-129
- From Abroad : 82-15777-129
- Homepage : http://www.medicalkorea.or.kr